Resolution
goal
How do I get a joblog from Inactive Session Monitor to determine why it is not working?
fact
VigilEnt Security Agent for iSeries
symptom
Inactive Session Monitor is not working.
fix
How do I get a joblog from Inactive Session Monitor to determine why it is not working?
fact
VigilEnt Security Agent for iSeries
symptom
Inactive Session Monitor is not working.
fix
- From PSMENU, select Option 2
PSSecure
. - Press F10 to obtain a command line and enter the following:
CALL ASCL04SWT
- Watch for a message indicating that program messages will not be removed.
- Attempt to start the ISM subsystem which will capture joblog information.
- After obtaining the joblog, issue the call again to turn off the high level of logging.
- Send the resulting spool file to Technical Support if requested.
Additional Information
Formerly known as NETIQKB30774