Resolution
fact
VigilEnt Security Agent for iSeries
fact
VigilEnt Security Agent for iSeries 7.5
fact
VigilEnt Security Agent for iSeries 5.4/7.0
symptom
When I use the IBM command GO LICPGM, Option 10 Display installed licensed programs, some NetIQ iSeries products show an Install Status of *ERROR.
fix
VigilEnt Security Agent for iSeries
fact
VigilEnt Security Agent for iSeries 7.5
fact
VigilEnt Security Agent for iSeries 5.4/7.0
symptom
When I use the IBM command GO LICPGM, Option 10 Display installed licensed programs, some NetIQ iSeries products show an Install Status of *ERROR.
fix
This command does not always reflect the true status for NetIQ products.
- Use command DSPSFWRSC to view all NetIQ products installed.
- Make note of their Resource ID number.
- Use command CHKPRDOPT.
- Press F4, enter the Resource ID, and press Enter.
This will check the product and confirm it's status. You will also find that after completing the steps above, the status on the GO LICPGM display is updated.
Additional Information
Formerly known as NETIQKB30746