Resolution
fact
VigilEnt Security Agent for iSeries 5.3/6.3
symptom
Error: 'Not Authorized' when using certain function keys inside VigilEnt Security Agent for iSeries.
cause
This error is a result of the 'OP' application having a 'Check Authority' value set at *YES instead of *NO.
fix
VigilEnt Security Agent for iSeries 5.3/6.3
symptom
Error: 'Not Authorized' when using certain function keys inside VigilEnt Security Agent for iSeries.
cause
This error is a result of the 'OP' application having a 'Check Authority' value set at *YES instead of *NO.
fix
This is a known issue and has been resolved in the following PTF:
- PTF 1C00033
To obtain the listed PTF, contact NetIQ Technical Support at vigilent-support@netiq.com or download it from the NetIQ Support & Services site listed below:
As a workaround, you can manually change the 'Check Authority' value to *No. Please refer to the following steps to change the value:
- At a command line type PSMENU, press Enter.
- Select Option 2 PSSecure, press Enter.
- Select Option 1 Secure Menuing System, press Enter.
- Select Option 6 Select Other Application, press Enter.
- Insert a '1' to select 'OP', press Enter. The OP will be displayed in the upper left hand corner of the screen.
- Select Option 1 Application Menu, press Enter.
- Select Option 3 Update Application, press Enter.
- Change 'Check Authority' to *NO, press Enter.
Additional Information
Formerly known as NETIQKB30739