Error: 'Not Authorized' when using certain function keys inside VigilEnt Security Agent for iSeries. (NETIQKB30739)

  • Document ID:7730739
  • Creation Date:02-Feb-2007
  • Modified Date:08-Oct-2007
    • Micro Focus Products:
      Security Solutions for iSeries

Resolution

fact
VigilEnt Security Agent for iSeries 5.3/6.3

symptom
Error: 'Not Authorized' when using certain function keys inside VigilEnt Security Agent for iSeries.

cause
This error is a result of the 'OP' application having a 'Check Authority' value set at *YES instead of *NO.

fix

This is a known issue and has been resolved in the following PTF:

  • PTF 1C00033

To obtain the listed PTF, contact NetIQ Technical Support at vigilent-support@netiq.com or download it from the NetIQ Support & Services site listed below:

 

As a workaround, you can manually change the 'Check Authority' value to *No.  Please refer to the following steps to change the value:

  1. At a command line type PSMENU, press Enter.
  2. Select Option 2 PSSecure, press Enter.
  3. Select Option 1 Secure Menuing System, press Enter.
  4. Select Option 6 Select Other Application, press Enter.
  5. Insert a '1' to select 'OP', press Enter.  The OP will be displayed in the upper left hand corner of the screen.
  6. Select Option 1 Application Menu, press Enter.
  7. Select Option 3 Update Application, press Enter.
  8. Change 'Check Authority' to *NO, press Enter.

 



Additional Information

Formerly known as NETIQKB30739