Resolution
fact
Inactive Session Monitor (ISM)
fact
VigilEnt Security Agent for iSeries
fact
VigilEnt Security Agent for PSSecure 7.5
fact
VigilEnt Security Agent for iSeries 5.4/7.0
symptom
ZASBS Subsystem fails nightly with an error related to ASC11.
symptom
Receiving messages related to ZASBS and ZPSSMON subsystems.
cause
The Subsystems, ZASBS and ZPSSMON, were not ended prior to back ups of the VigilEnt libraries.
fix
Inactive Session Monitor (ISM)
fact
VigilEnt Security Agent for iSeries
fact
VigilEnt Security Agent for PSSecure 7.5
fact
VigilEnt Security Agent for iSeries 5.4/7.0
symptom
ZASBS Subsystem fails nightly with an error related to ASC11.
symptom
Receiving messages related to ZASBS and ZPSSMON subsystems.
cause
The Subsystems, ZASBS and ZPSSMON, were not ended prior to back ups of the VigilEnt libraries.
fix
VigilEnt Security Agent for iSeries subsystems, such as ZASBS and ZPSSMON, should be ended prior to back ups if the NetIQ libraries are to be backed up during the process.
To end and restart a subsystem:
- Open a command line on the iSeries machine.
- Type
ENDSBS
(specify subsystem to end). - To restart the subsystem after the back up, use command
STRSBS
(specify subsystem to start).
Additional Information
Formerly known as NETIQKB30734