Resolution
fact
VigilEnt Security Agent for iSeries
symptom
VigilEnt Security Agent for iSeries will not map a drive to IBM's AS/400 operating system.
change
Upgraded the operating system or applied a Cumulative Product Temporary Fix (CUM PTF).
cause
NetServer is not started.
fix
VigilEnt Security Agent for iSeries
symptom
VigilEnt Security Agent for iSeries will not map a drive to IBM's AS/400 operating system.
change
Upgraded the operating system or applied a Cumulative Product Temporary Fix (CUM PTF).
cause
NetServer is not started.
fix
NetServer can be started from a command line with STRTCPSVR *NETSVR or via Operations Navigator as follows:
- Open an Operations Navigator connection to AS/400.
- Open Network.
- Open Servers.
- Right-click on NetServer and select Start.
Additional Information
Formerly known as NETIQKB30688