Remote Request Management has errors about library PSC311. (NETIQKB30660)

  • 7730660
  • 02-Feb-2007
  • 05-Mar-2014


NetIQ Security Solutions for iSeries 8.0
NetIQ Security Solutions for iSeries 8.1
Remote Request Management (RRM)


Remote Request Management has errors about library PSC311.
ZPSSMON job is noting Entry Point Table errors.
Job under ZPSSMON subsystem may have errors related to Entry Point Table errors or User Index errors.
Collection will not work despite being set up precisely as it should be.


If PSC311 library is being called for, run the two commands noted below.

If RRM Collection will not start, be sure to check all of the "normal" issues such as:

  • Confirm that Exit programs are installed.
  • Be sure ZPSSMON subsystem/monitor is turned on with job RRMCOLLECT running under it.
  • Check the type of collection selected before running the programs noted.  If it is set to *NONE, no collection will take place.

Add PSCOMMON to the library list and make the following two calls: 

(updates RRM logic exit program locations in the PS Entry Point Table)

(reassociates triggers to PF and update all user index information)

These calls cause no disruption to processing and can be run at any time.  NW0089C will run for a few seconds.



A save and restore of PSCOMMON library and its objects (or the entire iSeries product such as in Disaster Recovery testing) could also result in this situation.

Additional Information

Formerly known as NETIQKB30660