Resolution
fact
VigilEnt Security Agent for VPN-1/Firewall ? 1
symptom
Error: 'VSAF101' in VigilEnt Security Agent for VPN-1/Firewall ? 1
cause
The license code is incorrect. Most likely the license code is missing a carriage return at the end of the character string.
fix
VigilEnt Security Agent for VPN-1/Firewall ? 1
symptom
Error: 'VSAF101' in VigilEnt Security Agent for VPN-1/Firewall ? 1
cause
The license code is incorrect. Most likely the license code is missing a carriage return at the end of the character string.
fix
To resolve this error please refer to the following steps:
- Navigate to the \pentasafe\VSAF\bin directory and open an editor for the 'key' file.
- Position the cursor immediately after the character string and insert a carriage return.
- Save the file to update the license code.
Additional Information
Formerly known as NETIQKB30596