Error: 'VSAF101' in VigilEnt Security Agent for VPN-1/Firewall ? 1 (NETIQKB30596)

  • 7730596
  • 02-Feb-2007
  • 07-Jul-2008

Resolution

fact
VigilEnt Security Agent for VPN-1/Firewall ? 1

symptom
Error: 'VSAF101' in VigilEnt Security Agent for VPN-1/Firewall ? 1

cause
The license code is incorrect. Most likely the license code is missing a carriage return at the end of the character string.

fix

To resolve this error please refer to the following steps:

  1. Navigate to the \pentasafe\VSAF\bin directory and open an editor for the 'key' file.
  2. Position the cursor immediately after the character string and insert a carriage return.
  3. Save the file to update the license code.


Additional Information

Formerly known as NETIQKB30596