Resolution
fact
VigilEnt Policy Center 2.X
symptom
History is not being generated for a particular incident.
cause
A tracking number is needed to find the security incident.
fix
Use the following steps to find an incident report:
VigilEnt Policy Center 2.X
symptom
History is not being generated for a particular incident.
cause
A tracking number is needed to find the security incident.
fix
Use the following steps to find an incident report:
- Log on to the Administration site.
- On the Compliance tab, click Security Incident Reporting.
- Click Search Database, and then search for a particular type of incident.
- Click Submit, and note the Tracking Number for this incident.
- Click Search Database, and then type the number in the Tracking Number field.
- Click Detail. All entries related to this particular incident are displayed.
Additional Information
Formerly known as NETIQKB30387