Unable to print a PDF file when using a Netscape 6.X browser. (NETIQKB30318)

  • 7730318
  • 02-Feb-2007
  • 01-Feb-2008

Resolution

fact
VigilEnt Policy Center 2.1

fact
Netscape 6.X

symptom
Unable to print a PDF file when using a Netscape 6.X browser.

cause
Some Adobe tools used for viewing PDF files include a plug-in that enables one to view these files from within Netscape 4.X browsers. However, this plug-in is not fully compatible with Netscape 6.X browsers.

fix

To print from the browser, follow these steps:

  1. Do not click File | Print to print a PDF file in the menu. This will not work.

  2. Instead, click the print icon on the Acrobat toolbar to print a file.


Additional Information

Formerly known as NETIQKB30318

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