Resolution
fact
VigilEnt Policy Center 2.1
fact
Netscape 6.X
symptom
Unable to print a PDF file when using a Netscape 6.X browser.
cause
Some Adobe tools used for viewing PDF files include a plug-in that enables one to view these files from within Netscape 4.X browsers. However, this plug-in is not fully compatible with Netscape 6.X browsers.
fix
VigilEnt Policy Center 2.1
fact
Netscape 6.X
symptom
Unable to print a PDF file when using a Netscape 6.X browser.
cause
Some Adobe tools used for viewing PDF files include a plug-in that enables one to view these files from within Netscape 4.X browsers. However, this plug-in is not fully compatible with Netscape 6.X browsers.
fix
To print from the browser, follow these steps:
- Do not click File | Print to print a PDF file in the menu. This will not work.
- Instead, click the print icon on the Acrobat toolbar to print a file.
Additional Information
Formerly known as NETIQKB30318