Resolution
fact
VigilEnt Security Agent for iSeries 5.4/7.0
fact
VigilEnt Security Agent for AS/400 5.3/6.3
fact
Profile and Password Management (PPM)
fact
PSSecure
symptom
An error is generated in Profile and Password Management when attempting to recall a profile form Archive.
symptom
The following errors: "The call to *LIBL/QSYGETPH ended in error" and "Cause . . . . . : RPG procedure ZPRP27 in program PSSECURE/ZPRP27 at statement 446 called program or procedure *LIBL/QSYGETPH, which ended in error" are returned when attempting to recall a profile from Archive.
cause
User Profile PSOBJOWNS was disabled, which in turn, disallows the Recall from Archive function.
fix
VigilEnt Security Agent for iSeries 5.4/7.0
fact
VigilEnt Security Agent for AS/400 5.3/6.3
fact
Profile and Password Management (PPM)
fact
PSSecure
symptom
An error is generated in Profile and Password Management when attempting to recall a profile form Archive.
symptom
The following errors: "The call to *LIBL/QSYGETPH ended in error" and "Cause . . . . . : RPG procedure ZPRP27 in program PSSECURE/ZPRP27 at statement 446 called program or procedure *LIBL/QSYGETPH, which ended in error" are returned when attempting to recall a profile from Archive.
cause
User Profile PSOBJOWNS was disabled, which in turn, disallows the Recall from Archive function.
fix
Check the status of User Profile PSOBJOWNS.
From a Command Line type CommandDPSUSRPRF PSOBJOWNS and press Enter.
Verify that the following fields are populated as noted:
- The 'User Password' should be *NONE
- The 'Status' must be *ENABLED
- The 'Set password to expired' value must be *NO
Use the CHGUSRPRF command to change any values not set as noted above.
Additional Information
Formerly known as NETIQKB28587