Error:'Report initialization failed' when attempting to run reports. (NETIQKB28490)

fact
Group Policy Administrator 3.0

fact
Microsoft Data Access Component 2.x

symptom
Error:'Report initialization failed' when attempting to run reports.

cause
The above error message is caused if the DAO350.DLL used by MDAC (Microsoft Data Access Components) is not registered correctly.

fix

To resolve this issue, please perform the following steps:

1. Search for the DAO350.DLL and note the path of the DLL (Typically located in the c:\program files\common files\Microsoft shared\dao\DAO350.DLL).
   
2. Click Start | Run.
   
3. Type regsvr32  "c:\path to file\DAO350.DLL" in the 'Open' field.
    
4. Click OK. You should receive a successful registration message

After the DAO35.DLL has been successfully registered, users will be able to launch the Group Policy Administrator interface and run the Reports successfully.

 

Also, verify that there is only one version of u2fhtml.dll and exlate32.dll.  Verify the version and location of the DLL, which should be as follows:

• Exlate32.dll (v8.5.0.217) default location  - c:\Winnt\system32
• u2fhtml.dll (v8.5.0.77) default location - c:\Winnt\Crystal

If there are multiple versions of the above DLLs,  rename all except the ones in the correct location. Renaming the DLLs and registering the DAO350.DLL will resolve the above error.

 

Formerly known as NETIQKB28490