Outlook is looking for source exchange server when trying to open up (doubleclick) a contact. (NETIQKB28369)

  • 7728369
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

fact
Exchange Migrator 2.x

symptom
Outlook is looking for source exchange server when trying to open up (doubleclick) a contact. 

cause
The contacts and forms cache are still resolving to the source server.

fix

Two ways to work around this issue (use one or the other):

  • Export all contacts to a csv file.  Delete the contacts via Outlook and import the contacts from the csv file.
  • In Outlook XP only,  Go to Tools | Options | Other | Advanced Options | Custom Forms | Manage Forms and click Clear Cache


Additional Information

Formerly known as NETIQKB28369

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