Resolution
fact
Exchange Migrator 2.x
symptom
Outlook is looking for source exchange server when trying to open up (doubleclick) a contact.
cause
The contacts and forms cache are still resolving to the source server.
fix
Exchange Migrator 2.x
symptom
Outlook is looking for source exchange server when trying to open up (doubleclick) a contact.
cause
The contacts and forms cache are still resolving to the source server.
fix
Two ways to work around this issue (use one or the other):
- Export all contacts to a csv file. Delete the contacts via Outlook and import the contacts from the csv file.
- In Outlook XP only, Go to Tools | Options | Other | Advanced Options | Custom Forms | Manage Forms and click Clear Cache.
Additional Information
Formerly known as NETIQKB28369