Resolution
fact
VigilEnt Security Manager 4.0
symptom
Error: "The VigilEnt Database has been closed. This application will be terminated" occurs when selecting the alerts queue in VigilEnt Security Manager.
fix
note
You will be asked to log in to access these resources. If you need to purchase or renew a maintenance agreement, contact your NetIQ sales representative, or complete and submit the Product and Pricing information request form.
note
This patch must be applied to each machine that hosts the GUI.
VigilEnt Security Manager 4.0
symptom
Error: "The VigilEnt Database has been closed. This application will be terminated" occurs when selecting the alerts queue in VigilEnt Security Manager.
fix
This is a known issue and has been resolved in Service Pack 1 for VigilEnt Security Manager 4.0. To download the Service Pack, please refer to the following link: ttp://www.netiq.com/support/vsm/default.asp
note
You will be asked to log in to access these resources. If you need to purchase or renew a maintenance agreement, contact your NetIQ sales representative, or complete and submit the Product and Pricing information request form.
note
This patch must be applied to each machine that hosts the GUI.
Additional Information
Formerly known as NETIQKB28002