AppManager Management Server Service Fails to Start: Error 1067 (NETIQKB27799)

  • Document ID:7727799
  • Creation Date:02-Feb-2007
  • Modified Date:03-Nov-2010
    • Micro Focus Products:
      AppManager

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager Management Service

Situation

NetIQ AppManager Management Server Service Fails to Start: Error 1067; Process Terminated Unexpectedly.
The NetIQ AppManager Management Server Service starts normally if the Persistant IO Cache (PIOC) files are set to disabled.

Resolution

Please specify a valid path and restart the NetIQ AppManager Management Server Service (NetIQMS) with the Persistent IO Cache (PIOC) enabled.

Persistant IO Cache files are enabled by default. If disabled, you can enable Persistent IO Cache (PIOC), update the following registry key:

HKEY_LOCAL_MACHINE|Software|NetIQ|AppManager|4.0|NetIQms|Config|Persistent IOC

1 = Enabled
0 = Disabled



Cause

The Management Server Service will not start if the path for the MS Persistant IO Cache (PIOC) files in the registry is BLANK or invalid:

The registry key is located at:

HKEY_LOCAL_MACHINE|Software|NetIQ|AppManager|4.0|NetIQms|Config|PIOC Map File Path (String)

The default path is:

C:\Program Files\NetIQ\AppManager\dat\pioc

Additional Information

Formerly known as NETIQKB27799