When running the 'Synchronize and Update migrated mailboxes' post migration task , it reports statis (NETIQKB27656)

fact
Exchange Migrator 2.x

symptom
When running the 'Synchronize and Update migrated mailboxes' post migration task , it reports statistics for the first migrated mailbox regardless of which migrated mailbox is selected.

cause
Anti-virus software is running during the synchronization process.

fix
Turn off the anti-virus software while running the Synchronize and Update Migrated Mailboxes post migration task.

note

Please refer to the following articles for more information regarding running anti-virus software while in conducting the migration process.

• NETIQKB1818 - Error: '*++(8760) Warning - CopyMessages() return MAPI_W_PARTIAL_COMPLETION [HR=0x00040680]'
  https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB1818
• NETIQKB1773 - If virus scanning software cannot be stopped for security reasons, then could there be problems when executing synchronization with EM after the migration (Mailboxes, CRs, DLs, and PFs)?
  https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB1773

Formerly known as NETIQKB27656