Error: 'The VigilEnt Database has been closed. The Application will be terminated'. (NETIQKB26714)

  • 7726714
  • 02-Feb-2007
  • 17-Apr-2008


VigilEnt Security Manager 4.0

Error:  'The VigilEnt Database has been closed.  The Application will be terminated'.

The VigilEnt Security Operations Center closes down unexpectedly with an error.

 Error:  'A data access error occurred (Error code 3081). Error source: Microsoft OLE DB Provider for the ODBC drivers. Error information: [Microsoft] [ODBC SQL Server Driver][SQL Server] EXECUTE permission denied on object 'sp_getUserGroups',lldatabase'Vigilent', owner 'dbo'  when launching VigilEnt Security Operations Center.

This is caused by an issue in VigilEnt Security Manager (VSM) with the Windows Authentication method within SQL Server.


This issue has been resolved by patch VSM 4.0.3 Patch 2.  This patch can be downloaded from the Support Web Site from the link below.  You will need a valid user ID and password in order to download the patch.

Additional Information

Formerly known as NETIQKB26714