Resolution
fact
Exchange Migrator 2.x
symptom
Migrated clients are getting prompted with a message stating that Outlook.OST was configured for another mailbox.
cause
This can be caused by manually modifying the client MAPI profile by simply pointing the profile to the new target Exchange server.
fix
Use EMProfileUpdate for updating MAPI profiles.
note
For information about how OST files are handled by EMProfileUpdate, please refer to the following knowledge base article: https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB5752.
Exchange Migrator 2.x
symptom
Migrated clients are getting prompted with a message stating that Outlook.OST was configured for another mailbox.
cause
This can be caused by manually modifying the client MAPI profile by simply pointing the profile to the new target Exchange server.
fix
Use EMProfileUpdate for updating MAPI profiles.
note
For information about how OST files are handled by EMProfileUpdate, please refer to the following knowledge base article: https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB5752.
Additional Information
Formerly known as NETIQKB26396