Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager 7.0.x
Situation
How does the Exchange2000_MsgsThroughSMTPService Knowledge Script equate the number of inbound and outbound messages?
Exchange_MessagesThroughSMTP Knowledge Script returns different data than what the PerfMon counters for SMTP and Interscan stats show for the same time period.
Exchange_MessagesThroughSMTP Knowledge Script returns different data than what the PerfMon counters for SMTP and Interscan stats show for the same time period.
Resolution
The specific Managed Object function call that parses the specific Exchange Event IDs is called "GetMsgsThroughSMTPDomains".
The specific event IDs being tracked are Event IDs 1019 and 1031, please reference MS Technet article: http://support.microsoft.com/default.aspx?scid=kb;en-us;311739
1019 SMTP Submit Message to AQ SMTP: Message Submitted to Advanced Queuing
1031 SMTP End Outbound Transfer SMTP: Ending Outbound Transfer
Additional Information
Formerly known as NETIQKB26104