Environment
NetIQ AppManager 7.0.x
Situation
Resolution
1. Launch regedt32 (Use only Regedit32 and not Regedit) on the AppManager managed client.
2. Edit the following keys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetIQmc\DependOnService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetIQccm\DependOnService
3. Use a carriage return as a delimiter between services.
Information About Editing the Registry
To edit the registry, Microsoft recommends that you follow the steps in the Microsoft documentation only. If possible, use the Windows user interface instead of directly editing the registry.
You can edit the registry by using Registry Editor (Regedit.exe or Regedt32.exe). If you use Registry Editor incorrectly, you can cause serious problems that may require you to reinstall your operating system . Microsoft does not guarantee that problems that you cause by using Registry Editor incorrectly can be resolved. Use Registry Editor at your own risk. For additional information about the differences between Regedit.exe and Regedt32.exe, click the article number below to view the article in the Microsoft Knowledge Base:
141377 Differences Between Regedit.exe and Regedt32.exe
Before you modify the registry, make sure to back up the registry, and make sure that you understand how to restore the registry if a problem occurs. For additional information about backing up and restoring the registry, click the following article numbers to view the articles in the Microsoft Knowledge Base:
322756 HOW TO: Back Up, Edit, and Restore the Registry in Windows XP and Windows Server 2003
322755 HOW TO: Backup, Edit, and Restore the Registry in Windows 2000
323170 HOW TO: Backup, Edit, and Restore the Registry in Windows NT 4.0
322754 HOW TO: Backup, Edit, and Restore the Registry in Windows 95, Windows 98, and Windows Me
256986 - Description of the Microsoft Windows Registry - http://support.microsoft.com/default.aspx?scid=kb;EN-US;256986
Additional Information