Does the Remote Diagnostic feature require the installation of any applications or files on the remo (NETIQKB22759)

  • 7722759
  • 02-Feb-2007
  • 12-Mar-2008

Resolution

goal
Does the Remote Diagnostic feature require the installation of any applications or files on the remote computer?

fact
NetIQ Group Policy Administrator 3.0

fix
Yes, in order to use the Remote Diagnostics feature,  the client component of NetIQ Group Policy Administrator (GPA) must be installed on the remote Windows 2000 machine.  The client component is an executable, which installs as a service and has a very small footprint.  The client install is located in the "Intel" directory and is called GPAClient.msi.  If running Remote Diagnostics on a remote XP machine, the client install is not required since NetIQ GPA uses WMI Technology to provide this feature.

note
The user account running the Remote Diagnostics must have local Administrator privileges on the remote machine in order to successfully run the diagnostics.

note

The only file that is installed on a machine, when you install the Remote Diagnostic client, is faDiagService.exe, which is 100K in size.  When you install the GPAClient.msi, it installs faDiagService.exe, which runs as a service.  The service is automatically set to manual with an executable path of C:\Program Files\NetIQ\NetIQ GPA Client\faDiagService.exe .  The GUID for the executable is {90B76E04-2A47-4382-8AE1-8AE2444252D1}

The following Registry keys are added on the client machine:

  • HKEY_CLASSES_ROOT\AppID\{110DA94D-0DAA-4460-BA49-2BF150AA0683}
  • HKEY_CLASSES_ROOT\TypeLib\{B7093F10-89C2-4920-883F-BF497590FCD4}
  • HKEY_LOCAL_MACHINE\SOFTWARE\FullArmor\FAZAM 2000\Versions
     


Additional Information

Formerly known as NETIQKB22759

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