Resolution
goal
Can Directory and Resource Administrator manage properties of orphaned mailboxes in an Exchange 5.5 environment?
fact
Directory and Resource Administrator 6.x
fact
Directory and Resource Administrator 7.x
fix
No, Directory and Resource Administrator (DRA) treats mailbox properties as an extension of user properties. If a mailbox does not have a user account specified in the Primary NT account field, the mailbox properties of that mailbox cannot be viewed with Directory and Resource Administrator.
note
NetIQ's Implementation Services group team can deploy a scripting solution that will create user accounts corresponding to the orphaned mailbox and assign those accounts to the appropriate mailbox. For more information regarding this, please contact your NetIQ Sales team.
Can Directory and Resource Administrator manage properties of orphaned mailboxes in an Exchange 5.5 environment?
fact
Directory and Resource Administrator 6.x
fact
Directory and Resource Administrator 7.x
fix
No, Directory and Resource Administrator (DRA) treats mailbox properties as an extension of user properties. If a mailbox does not have a user account specified in the Primary NT account field, the mailbox properties of that mailbox cannot be viewed with Directory and Resource Administrator.
note
NetIQ's Implementation Services group team can deploy a scripting solution that will create user accounts corresponding to the orphaned mailbox and assign those accounts to the appropriate mailbox. For more information regarding this, please contact your NetIQ Sales team.
Additional Information
Formerly known as NETIQKB21523