Cloning an Exchange 2000 mailbox via the CLI returns 'mailbox does not exist' error. (NETIQKB21391)

  • 7721391
  • 02-Feb-2007
  • 19-Jun-2007

Resolution

fact
Directory and Resource Administrator 6.x

fact
Microsoft Exchange Server 2000

symptom
Cloning an Exchange 2000 mailbox via the CLI returns 'mailbox does not exist' error.

symptom

Running the CLI command to clone a 2000 mailbox returns the following error:

ea user user1 mbclone clone:template1
ea 6.60.00  (c) Copyright 1995-2002 NetIQ Corporation; all rights reserved.
Copying the mailbox 'template1'..
The Object 'OnePoint://CN=template one,CN=Users,DC=domain,DC=hou,DC=company,DC=local,module=exchange,mailbox' does not exist.



cause
The issue is because the CLI does not support Exchange 2000 mailboxes clone operations in DRA 6.x versions.

fix

For Directory and Resource Administrator (DRA) version 6.6, a script is available on the knowledge depot that performs the mbclone operation via the DRA ADSI provider.  The script does a mailboxclone and associates the mailbox with all the users in a list and can be found under the ADSI & CLI section of the knowledge depot at:

https://www.netiq.com/support/dra/extended/knowledgedepot/default.asp 

This issue is resolved in DRA version 7.x and later, which support the cloning of 2000 mailboxes via the CLI.



Additional Information

Formerly known as NETIQKB21391

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