Scheduled imports through a batch file appear to hang after the job kicks off. (NETIQKB20924)

  • 7720924
  • 02-Feb-2007
  • 19-Jun-2007


Directory and Resource Administrator 6.x

Directory and Resource Administrator 7.x

Scheduled imports through a batch file appear to hang after the job kicks off.

The Directory and Resource Administrator Reporting tool uses Microsoft Access databases to store all imported information.   The cause of this issue stems from known issues with attempting to automate Microsoft Access.  Microsoft does not recommend nor support Automation to a Microsoft Office application from an unattended user account, however there are several Microsoft Knowledge Base articles that outline different workarounds for the above issue. 


Review the following Microsoft Knowledge Base articles for more information about resolving this issue:

  • 230575  ACC2000: How to Start Access by Using the Windows NT Schedule Service
  • 257757  INFO: Considerations for Server-Side Automation of Office
  • 288367  HOWTO: Configure Office Applications to Run Under a Specific User Account 

Additional Information

Formerly known as NETIQKB20924