Error is received during installation. (NETIQKB20419)

  • 7720419
  • 02-Feb-2007
  • 17-Apr-2008

Resolution

fact
Exchange Migrator 2.x

symptom
Error is received during installation.

symptom
Error: 'The procedure entry point DoOpenPipeStream could not be located in the dynamic link library ScrRun.dll.'

cause
This error indicates a corrupted or misregistered version of the ScrRun.dll file, and possible other Windows Scripting Host (WSH) files in the folder C:\WINNT\System32.

fix

There are a couple of solutions to this issue:

  1. Reregister the ScrRun.dll.
    1. Perform a search on your machine for ScrRun.dll, version 5.6.0.6626.
    2. If it is not already there, copy it to the \system32 directory.
    3. From Start | Run, type the following:

      regsvr32 %SystemRoot%\system32\scrrun.dll

    4. You should now see this message box:

      ---------------------------
      RegSvr32
      ---------------------------
      DllRegisterServer in C:\Winnt\system32\scrrun.dll succeeded.
      ---------------------------
      OK
      ---------------------------

  2. If this does not seem to solve your problem, try downloading and installing WSH 5.6 from the following Microsoft location:

    http://msdn.microsoft.com/downloads/default.asp?url=/downloads/topic.asp?url=/msdn-files/028/001/175/topic.xml)



Additional Information

Formerly known as NETIQKB20419