When adding data for a report using the select data wizard, the Views and Computers lists are empty. (NETIQKB20113)

  • 7720113
  • 02-Feb-2007
  • 29-Dec-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

When adding data for a report using the select data wizard, the Views and Computers lists are empty.

Resolution

To verify proper Discovery of the AppManager repository on the Report Agent being used, in the Operator Console:

  1. Select the REPORTView, and in the Tree pane
  2. Expand the Report Agent object to display a list of currently discovered repository objects.
  3. Drop the desired REPORTAM knowledge script onto the correct repository object.

If the problem persists, run the Discovery_REPORTAM Knowledge Script on the report object.  Once Discovery is complete, the current repository database should appear as an object, and the REPORTAM knowledge scripts should work properly.

Cause

The AppManager repository has not been properly discovered on the AppManager Report Agent, or the desired REPORTAM knowledge script is being dropped on an incorrect repository object.

Additional Information

Formerly known as NETIQKB20113

If the AppManager Repository database is moved from one SQL Server to another, or if the SQL Server's name is altered, it will be necessary to run the Discovery_REPORTAM knowleddge script on each report agent.

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