Error: 'Page cannot be displayed' when trying to view a RSoP report when running the console thru a (NETIQKB18528)

fact
NetIQ Group Policy Administrator 3.0

symptom

Error: 'Page cannot be displayed' when trying to view a RSoP report when running the console thru a Citrix or Terminal service session.

cause
When launching the RSoP report, NetIQ GPA is calling the logged on User's Temp directory instead of referencing the User's Temp directory\session subdirectory.

fix

This issue is resolve with Hotfix Q26953B.  To install this hotfix, run the GPA300000_HotfixQ26953B.exe file on the computers that have the GPA Consoles (MMC snap-ins) installed.

This hotfix modifies the following files on the computers that has the GPA Console:

• faADContainerInterface.dll
• faAdmin.dll
• faDBContainerInterface.dll
• fagpr.dll
• faGpReport.dll
• faGPRInterface.dll
• faPAnalysis.dll
• GpoSummary.rpt
• PolicyAuditing.dll
• SnapInEncapsulation.dll
• faGPRScrObj.dll

By default, these files are located in the C:\Program Files\NetIQ\Group Policy Administrator\Bin folder.

Formerly known as NETIQKB18528