An error indicating that there is no print destination specified, is returned when running the GPO s (NETIQKB17815)

  • 7717815
  • 02-Feb-2007
  • 17-Apr-2008

Resolution

fact
Group Policy Administrator 3.0

fact
Group Policy Administrator 2.0

symptom
An error indicating that there is no print destination specified, is returned when running the GPO summary report.

symptom
Error: 'Error in file c:\program files\netiq\group policy administrator\bin\gposummary.rpt: No print destination specified. Please first call PEOutputtoWindow or PEOutputtoPrinter'.

cause

This error is caused due to a conflict of Crystal Report dlls. NetIQ Group Policy Administrator (GPA) version 3.0 uses Crystal Reports v8.5 for reporting. Certain other applications might install an older version of crystal reports in folders other than default C:\WinNT\Crystal causing NetIQ GPA not to load the latest version (v8.5) of Crystal Dlls that it requires.



fix

If you encounter this issue in NetIQ GPA version 2.0 upgrade to the latest verison because NetIQ GPA v2.0 uses an older version of Crystal Reports (v7.0).  To obtain the latest version of GPA:

If you encounter the above described error in NetIQ GPA version 3.0, please verify that only one version of the following DLLs exists and are located in the correction location:

  • Exlate32.dll (v8.5.0.217) should be located in  C:\Winnt\system32
  • u2fhtml.dll (v8.5.0.77) should be located in  C:\Winnt\Crystal


Additional Information

Formerly known as NETIQKB17815