Data collection is not working in the French Environment. (NETIQKB17356)

  • 7717356
  • 02-Feb-2007
  • 09-Jan-2008

Resolution

goal

Data collection is not working in the French Environment.



fact
Security Manager 4.X

fact
Security Manager 3.X

symptom

Event occurs in the French Environment.

GUID:          {8B90A083-6EF7-4C15-AE72-4055C311177D}
Properties URL:
Computer:      <ComputerName>
Time:          18/11/2002 09:00:00
Source:        SM Collect Audit Data
Event ID:      1003
Description:   SMDataCollector.exe does not exist or has not been registered properly.
Type:          Error
User:          <UserName>
Agent:        <ComputerName>
Provider Type: Generic
Provider Name: Script-generated Data
Category:     




symptom

Event occurs in the French Environment:

GUID:          {831B078F-25B1-4411-8C15-02CB24853834}
Properties URL:
Computer:      <ComputerName>
Time:          18/11/2002 07:00:12
Source:        SM Refresh Queue
Event ID:      1003
Description:   QueueManager.exe does not exist or has not been registered properly.
Type:          Error
User:          <UserName>
Agent:         <ComputerName>
Provider Type: Generic
Provider Name: Script-generated Data
Category:



cause
The Security Manager service account does not have enough permission in dcomcnfg to launch.

fix

To resolve this behavior, perform the following steps:

  1. Click Start.
  2. Click Run and type: Dcomcnfg .
  3. Click OK.
  4. Click the Default Security Tab.
  5. In the Default Access Permissions box, click Edit Default.
  6. Add the 'OnePoint Service Account' by clicking Add.
  7. In the 'List Names From' box, ensure that the local computer name is listed.
  8. Set 'Type of Access' to Allow Access.
     
  9. Select the account that is missing and click Add.
  10. Click OK.
  11. Click OK and then click OK again to exit from the dcomcnfg command.

For your settings to be updated you must log off, and then log on to the system.

 



note

For more information please review MS KB article about "Incorrect Settings in the Dcomcnfg.exe Tool":



Additional Information

Formerly known as NETIQKB17356