Resolution
fact
Security Manager 4.x and 5x
symptom
Alert Sentry pop up is showing an incorrect number of unresolved alerts. (The number does not match the count that is located within the Monitor MMC.)
cause
If two alerts have the exact same time raised value (down to the millisecond) they are only counted once. This can cause the count to be off.
Security Manager 4.x and 5x
symptom
Alert Sentry pop up is showing an incorrect number of unresolved alerts. (The number does not match the count that is located within the Monitor MMC.)
cause
If two alerts have the exact same time raised value (down to the millisecond) they are only counted once. This can cause the count to be off.
Additional Information
Formerly known as NETIQKB17355