How do I change the profile name for MapiMail? (NETIQKB17181)

  • 7717181
  • 02-Feb-2007
  • 10-Sep-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

How do I change the profile name for MapiMail?

Resolution

In order to change the profile name for MapiMail, please perform the following steps:

  1. Log on as the service account running the NetIQmc service on the server where the profile name needs to be changed.
  2. Open Control Panel.
  3. Double-click on Mail.
  4. Click Show Profiles.
  5. Select the current profile name and click Copy.
  6. Specify a name for the new profile and click OK.
  7. Click Close.
  8. Launch regedt32.
  9. Select the NetIQmc key under HKLM\Software\NetIQ\AppManager\4.0.
  10. Edit the Exchange Profile value and specify the name of the new profile.
  11. Restart the NetIQmc and NetIQccm services.
  12. Launch the AppManager Security Manager.
  13. Select the computer that has just been modified.
  14. On the Exchange tab, change the Profile name.
  15. Run the Discovery_Exchange script on the server.


Additional Information

Formerly known as NETIQKB17181