How do I configure a job to write events to an output file (only) and not the operator console (NETIQKB15764)

  • 7715764
  • 02-Feb-2007
  • 03-Sep-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

How do I configure a job to write events to an output file (only) and not the operator console?

Resolution

To configure a job to write events to an output file, follow these steps:

  1. Launch the win32 registry on the Managed Agent (REGEDT32).
  2. Navigate to the following key: HKLM\Software\NetIQ\AppManager\4.0\NetIQMC\Config\NoEventSev
  3. If this key does not exist, it needs to be created (DWORD).
  4. Set the key in step 2 to the event severity that you do not want to see in the console, such as 40 (decimal).
  5. Restart the Netiqmc service.
  6. Use the action knowledge script, ACTION_WriteMsgToFile, in conjunction with the desired monitoring knowledge script(s) to write the events to the specified file.

Additional Information

Formerly known as NETIQKB15764

If any job raises an event of the specified severity (40) on an agent, an event will not appear in the console. If an MC action is specified for that job, the action will be triggered (Please note that, an MS action will not be triggered as the event does not get back to the MS machine). Additionally, the 'Raise Event' parameter for the knowledge script needs to be set to 'y'.