Error: 'Failed to lookup the encrypted settings for profile ... Error = 5'. (NETIQKB12951)

  • 7712951
  • 02-Feb-2007
  • 23-Aug-2007

Resolution

fact
Domain Migration Administrator 6.x

fact
Domain Migration Administrator 7.x

symptom
Error: 'Failed to lookup the encrypted settings for profile ... Error = 5'.

cause
Error = 5 is associated with an access denied error. This error will appear when the option to Translate Security for Roaming Profiles is enabled and the account logged in to the Domain Migration Administrator  console for the account migration does not have the correct permissions to the share where the roaming profiles are located.

fix
You can verify access by mapping a drive to the Roaming Profile share. Once the permission issue is addressed, the error should not appear when a second migration is performed.

Additional Information

Formerly known as NETIQKB12951