The Directory and Resource Administrator hangs while importing Group and group membership informatio (NETIQKB12437)

  • 7712437
  • 02-Feb-2007
  • 19-Jun-2007

Resolution

fact
Directory and Resource Administrator 6.50

symptom

The Directory and Resource Administrator hangs while importing Group and group membership information.



cause

This is due to an issue with the import code.  In the ImportEaUsersNextInBuf function, we are calling the UserEnum operation iteratively to enumerate all the users in the domain with an expansive set of properties.  What it looks like is that the UserEnum is coming back on a page break for the enum.  The sets came back with 222 records, 221 records, and 225 records.  The final set had a resume string of  "CN=Wilson Smard.....", the last account alphabetically in the domain.  When the next UserEnum is called, 0 records are returned.  The local ResumeString is not reset and the loop iterator is based on this.  The reporting code assumes that if the last record comes back in a set, the resume string is blank.



fix

To resolve this issue perform one of the following:

  • Add another user account to the domain and redo an import.
  • Send the customer the buddy drop mdb file for DRA 6.5.
  • Upgrade to DRA 6.6.

 



Additional Information

Formerly known as NETIQKB12437

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