The Directory and Resource Administrator MMC and Web Console clients cannot locate the DRA server wh (NETIQKB11140)

  • 7711140
  • 02-Feb-2007
  • 19-Jun-2007

Resolution

fact
Directory and Resource Administrator 6.X

symptom
The Directory and Resource Administrator MMC and Web Console clients cannot locate the DRA server while running over a CheckPoint 4 VPN connection.

cause
The cause of this issue was that CheckPoint 4 does not handle 'Run As' credentials.  Typically when connecting via a VPN session, users log into their laptop machines with local machine credentials and then the user does a 'Run As' and runs the MMC or web console as a domain account. 

fix
The issue is resolved by upgrading the VPN client to CheckPoint 5.  The CheckPoint 5 VPN client allows 'Run As' credentials to be utilized through a VPN session while the CheckPoint 4 client did not.

Additional Information

Formerly known as NETIQKB11140

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