How do I install the event synchronization files for the AppManager connector for Remedy AR System o (NETIQKB10802)

  • Document ID:7710802
  • Creation Date:02-Feb-2007
  • Modified Date:01-Dec-2007
    • Micro Focus Products:
      AppManager

Resolution

goal
How do I install the event synchronization files for the AppManager connector for Remedy AR System on a Remedy AR System running UNIX?

fact
AppManager 5.0

fact
AppManager 5.0.1

fact
AppManager connector for Remedy AR System

fact
Remedy AR System 4.0

fix
NetIQ does not support installing the AppManager for Remedy AR System Integration files on a Solaris or any other UNIX box. NetIQ only supports installing it (the event synchronization files) on Microsoft Windows NT platform.

For more information regarding the System requirements, please look for the am_rem.pdf which is located in the the AppManager 5.0 CD under \integration\Remedy.

Additional Information

Formerly known as NETIQKB10802