E20214: Could not find LPR Port monitor on the target machine. Please install the monitor to copy th (NETIQKB10317)

  • 7710317
  • 02-Feb-2007
  • 18-Oct-2007

Resolution

fact
Server Consolidator 7.1

symptom
E20214: Could not find LPR Port monitor on the target machine. Please install the monitor to copy this printer.

symptom
E20092: 11.101.1.200:LP is an unsupported port type. Printers using this port will not be migrated. Please add this port to the target machine and try migrating printer again.

symptom
E20080: [port-name] is an unsupported port type. Printers using this port will not be migrated. Please add this port to the target machine and try migrating printer again.

cause
Server Consolidator was not able to locate the required print monitor for the printer migration.

fix

Print monitors are dll's used to by the print device to communicate information such as ink cartridge level, print status and other useful information.  Print monitors also watch printer ports for print jobs that need to be served to the print device.  Server Consolidator 7.1 migrates standard Windows 2000 print monitors. If a printer requires a print monitor that is not installed by Windows 2000, you must install the proper .dll files on the target server before you migrate the printer.  Chapter 4 of the DMA/SC User Guide contains a lists of non-standard ports and their requirements.  For example, for an LPR port for a TCP/IP printer connected to a Unix server, 'Print Services for Unix' is required on the target server.  Installing 'Print Services for Unix' on the target server may also be required when print devices are connected to NT 4.0 source printers by an LPR port on the NT 4.0 server.

The solution is to install the print monitor on the target machine using the printer installation program from the printer vendor.  Then use Server Consolidator to migrate the IP port and the printer.



note

Please contact Technical Support to create a 'Support Request' for any issues you encounter that are not addressed by the User Guide, any Knowledge Base articles found on the website, or current Hotfixes available for download.



Additional Information

Formerly known as NETIQKB10317

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