Multi-Master Synchronization fails on one secondary Directory and Resource Administrator server (NETIQKB10067)

fact
Directory and Resource Administrator 6.x

symptom
Multi-Master Synchronization fails on one secondary Directory and Resource Administrator server

symptom
Error: Could not connect to registry on secondary server name: 53: The network path was not found.

symptom
There was a problem with the last Multi-Master synchronization attempt.  Click to see Detailed Multi-Master Synchronization Details.

symptom

The Directory and Resource Administrator (DRA) server failed to connect to the secondary's registry.  The reason for this failure could be:

• Secondary server name is invalid
• Secondary server is not available
• Access account does not have sufficient priviledges

cause

The above error message is written to the MCSAdminSVC(B).MC8 and is a result of the Remote Registry Service not running on the Secondary server.

Perform the following steps to determine if the Remote Registry Service is running:

1. Launch Regedt32 on the Primary DRA server.
2. Select the Select Computer option from the Registry drop down menu.
3. Specify the name the secondary DRA server in the Computer: field.
4. Click OK.

The following error message will be returned, which means that the Remote Registy Service is not running:

Registry Editor cannot access registry

fix

In order to correct the problem described perform the following steps:

1. Launch the Directory and Resource Administrator MMC interface while logged in as an Assistant Admin with the Built-in Admin role.
2. Select the secondary DRA server computer account under My ActiveViews|All my managed objects node.
3. Click the Manage button and select Services.
4. Click OK.
5. Select the Remote Registry Service from the Services window and click Start.
6. Close the Services window.
7. Select Administration servers under the Configuration node.
8. Select the secondary server in question from the list and click Synchronize Multi-Master from the menu.
9. Click OK to confirm the Synchronization.

To confirm that the Synchronization was successful perform the following steps:

1. Select Administration servers under the Configuration snap-in node in the DRA MMC interface.
2. Select the secondary server in question and click Properties.
3. Select the Sync details tab and ensure that status for all Multi-Master Cache list as OK.

Formerly known as NETIQKB10067