The 'NetIQ DRA Agent' service on a Windows NT4 domain controller does not start after rebooting the (NETIQKB9777)

fact
Directory and Resource Administrator 6.40

fact
Directory and Resource Administrator 6.50

symptom
The'NetIQ DRA Agent' service on a Windows NT4 domain controller does not start after rebooting the machine.

symptom
After rebooting a Windows NT4 domain controller, Directory and Resource Administrator client interfaces are unable to connect to the Administration server if the agent on that domain controller is referenced.

symptom
Last logon statistics are not accurate for users who authenticate to that machine.

cause

The 'NetIQ DRA Agent' service depends on the 'Remote Procedure Call (RPC)' service for proper operation.  When the option to auto-install the agents is used, this dependency is set properly.  This issue occurs because the 'EAAgentUtil' utility does not set the dependency and the agent fails to start.

fix
This issue is has been resolved in Directory and Resource Administrator 6.60.  The 'EAAgentUtil' utility has been corrected to set this dependancy, allowing proper operation of the agent.

Formerly known as NETIQKB9777