Resolution
fact
Directory and Resource Administrator 6.x
fact
Directory and Resource Administrator 7.x
symptom
Launching Directory and Resource Administrator (DRA) Reporting generates an error that a printer needs to be installed.
cause
This error is caused when the computer where DRA reporting is being launched does not have a default printer defined.
fix
Directory and Resource Administrator 6.x
fact
Directory and Resource Administrator 7.x
symptom
Launching Directory and Resource Administrator (DRA) Reporting generates an error that a printer needs to be installed.
cause
This error is caused when the computer where DRA reporting is being launched does not have a default printer defined.
fix
Install a printer on the computer where DRA reporting is being launched and make it the default printer.
NOTE: This printer does not need to physically exist.
Additional Information
Formerly known as NETIQKB9764