Environment
NetIQ AppManager 7.0.x
NetIQ AppManager 8.0.x
Situation
Jobs deployed on the cluster display a status of 'Running - Inactive'.
Resolution
To change a resource dependency first identify what the current dependency is.
In the Operator Console:
- Right Click the agent
- Choose Troubleshooter
- Client Resource Monitor Info
- Application Monitoring Status
Output will be Similar to the following:
<RSC #0> :
Name => NT
JobCnt => 5
Status => Active
ResDepend => C:
SvcDepend =>
To change this from C: to another drive create a new ad-hoc job. Choose the Knowledge script category, in our example NT, and set the 'Required available resources' to a new drive, for example D:. If you would like to clear the resource you can leave the value for 'Required available resources' blank and this will remove the specific dependency.
To clear all resource dependencies Cold-start both NetIQ Services (NetIQ AppManager Client Communications Manager and NetIQ AppManager Client Resource Monitor) on the target Servers.