How do I configure the Domino_TaskAvailability Knowledge Script to auto-restart a Domino task? (NETIQKB8620)

  • 7708620
  • 02-Feb-2007
  • 26-Oct-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ Domino_TaskAvailability Knowledge Script
Lotus Domino 5.x

Situation

How do I configure the Domino_TaskAvailability Knowledge Script to auto-restart a Domino task which it detects down?

Resolution

In order to setup auto-start function for any Domino task you monitor with Domino_TaskAvailabilty Knowledge Script, you will need to associate an Action_DominoCommand Knowledge Script specific to the Domino_TaskAvailability Knowledge Script to start the specific tasks that is down. The best practice on setting this up is as follows (Example refers to how to setup auto-start function on a Domino ROUTER task).

  1. Copy the existing Domino_TaskAvailabilty Knowldege Script and rename it so that it is distinguishable on which Domino Task you are monitoring (i.e. Domino_RouterTaskAvail)
  2. Copy the exisitng Action_DominoCommand Knowldege Script and rename it so that it is distinguishable on which Domino Task you want to auto-restart(i.e. Action_RouterStartCommand)
  3. Drag and drop the renamed Domino_TaskAvailabilty Knowldege Script (i.e. Domino_RouterTaskAvail)
  4. Set the Schedule and Value tabs
  5. Go to the Actions tab and select the renamed Action_DominoCommand Knowledge Script (i.e. Action_RouterStartCommand) and set the correct Location, Type and Schedule.(For Location, you will need to set it as MC action since the Domino command needs to run local on the Domino server itself) 
  6. Click the Properties button and set the proper Domino command under the Value field (i.e.0|#load router)
  7. Click OK

Cause

Domino_TaskAvailability KS doesn't provide auto-restart function for specific tasks by design.

  • The data that Domino_TaskAvailability KS provides is the percentage of Task uptime over the monitoring time.  If auto-restart is implemented, then the percentage of the task availability will always be 100%.
  • Domino_TaskAvailability uses the new NetIQ Domino Monitor service.  It is separated from the NetIQ add-in task nnetiq.  If auto-restart function is implemented, the two mechanisms are forced to be combined into one KS and will not meet the original design of the usage of the KS, which is to monitor tasks' status outside the Domino server.

Additional Information

Formerly known as NETIQKB8620