Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
NetIQ AppManager 7.0.x
Situation
How do I manually update a managed object on an AppManager Managed Client?
Resolution
To update an existing managed object:
- Stop the NetIQ AppManager Client Communications Manager (NetIQccm) and NetIQ AppManager Client Resource Monitor (NetIQmc) services.
- Navigate to the following directory to locate the managed object (q*.dll) to be updated:
- Version 6.x: %\Program Files\NetIQ\AppManager\Bin
- Version 7.0.x: %\Program Files\NetIQ\AppManager\Bin
For example, the name of the file for the Windows NT managed object would be as follows:
- Version 6.x: Qnta4.dll
- Manually unregister the existing managed object.
- Rename or remove the existing managed object (q*.dll) from the Bin directory.
- Copy the new or revised managed object file to the same directory.
- Manually register the new or revised managed object.
- Restart the NetIQ AppManager Client Communications Manager (NetIQccm) and NetIQ AppManager Client Resource Monitor (NetIQmc) services.
- Drag and drop the appropriate Discovery knowledge script onto the target Server to discover the new or revised managed object.
NOTE: This procedure assumes that the managed object file is available - either from another AppManager Managed Client in the environment that has this particular managed object installed or from NetIQ Technical Support for AppManager (for example, a revised managed object included in a patch or fix).
To manually unregister a managed object:
- Stop the NetIQ Services on the target Server.
- Launch a command prompt and change directories:
Version 6.x: %\Program Files\NetIQ\AppManager\Bin
Version 7.0.x: %\ProgramFiles\NetIQ\AppManager\Bin - Type the following command:
regsvr32 /u FileName.dll
Where FileName is the name of the managed object to be unregistered. For example, the name of the file for the Windows NT managed object would be as follows:
Version 6.x: qnta4.dll - Start the NetIQ Services on the target Server.
- Run the appropriate Discovery knowledge script.
Additional Information
Formerly known as NETIQKB8365