Unable to view all 'Storage Groups' and 'Mail Stores' on the Target Server through Exchange Migrator (NETIQKB8197)

fact
Exchange Migrator 2.2 SP1

symptom
Unable to view all 'Storage Groups' and 'Mail Stores' on the Target Server through Exchange Migrator.

cause

Exchange Migrator ignores a 'Storage Group' if the 'Mailbox Stores' are named with the same name. Refer to the example below:

Current Configuration:

Storage Group 1
   Mailbox Store 1
   Mailbox Store 2
   Mailbox Store 3

Storage Group 2
   Mailbox Store 1
   Mailbox Store 2
   Mailbox Store 3

fix

This is a known issue and has been resolved in Hotfix 21235.  You may obtain the listed Hotfix at NetIQ' Support & Services site on the Internet or by the following link:

• https://www.netiq.com/support/em/hotfixes.asp

note
If you are using a version of Exchange Migrator prior to 2.2 SP1, a workaround is to alter the name of the stores so that they do not identically match the stores of another storage group on the same machine.  See example below:

Storage Group 1
  Mailbox Store 1  SG1
  Mailbox Store 2  SG1
  Mailbox Store 3  SG1

 Storage Group 2
  Mailbox Store 1  SG2
  Mailbox Store 2  SG2
  Mailbox Store 3  SG3

Formerly known as NETIQKB8197