Unable to view all 'Storage Groups' and 'Mail Stores' on the Target Server through Exchange Migrator (NETIQKB8197)

  • 7708197
  • 02-Feb-2007
  • 17-Jul-2007

Resolution

fact
Exchange Migrator 2.2 SP1

symptom
Unable to view all 'Storage Groups' and 'Mail Stores' on the Target Server through Exchange Migrator.

cause

Exchange Migrator ignores a 'Storage Group' if the 'Mailbox Stores' are named with the same name. Refer to the example below:

Current Configuration:


Storage Group 1
   Mailbox Store 1
   Mailbox Store 2
   Mailbox Store 3

Storage Group 2
   Mailbox Store 1
   Mailbox Store 2
   Mailbox Store 3



fix

This is a known issue and has been resolved in Hotfix 21235.  You may obtain the listed Hotfix at NetIQ' Support & Services site on the Internet or by the following link:



note
If you are using a version of Exchange Migrator prior to 2.2 SP1, a workaround is to alter the name of the stores so that they do not identically match the stores of another storage group on the same machine.  See example below:

Storage Group 1
  Mailbox Store 1  SG1
  Mailbox Store 2  SG1
  Mailbox Store 3  SG1

 Storage Group 2
  Mailbox Store 1  SG2
  Mailbox Store 2  SG2
  Mailbox Store 3  SG3



Additional Information

Formerly known as NETIQKB8197

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