Why is 'Mailbox security' tab grayed out in the Directory and Resource Administrator interface? (NETIQKB7550)

  • 7707550
  • 02-Feb-2007
  • 19-Jun-2007

Resolution

goal
Why is 'Mailbox security' tab grayed out in the Directory and Resource Administrator interface?

fact
Directory and Resource Administrator 6.50

fact
Directory and Resource Administrator 6.60

fact
Directory and Resource Administrator 7.x

fix
When viewing the Exchange 2000 mailbox properties of a user account the Mailbox security tab will be grayed out if Microsoft Exchange 2000 SP2 is not installed on the Directory and Resource Administrator (DRA) server.  In order to allow Assistant Admins to be able to manage the Mailbox security tab apply Microsoft Exchange 2000 SP2 on the DRA server.

Additional Information

Formerly known as NETIQKB7550

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