Error: 'Type mismatch: 'GetOpenvironment' ... session.asp line 127' when performing tasks in the Web (NETIQKB7395)

  • 7707395
  • 02-Feb-2007
  • 20-Jun-2007

Resolution

fact
Directory and Resource Administrator 6.x

symptom
Error: 'Type mismatch: 'GetOpenvironment' ... session.asp line 127' when performing tasks in the Web Console

cause

This issue can be due to either the installation of a Microsoft IIS Security Rollup that causes the IIS server to unregister the scripting runtime library DLL (scrrun.dll), or Internet Explorer may have cookies disabled on the client machine that is receiving the error.



fix

The following items can resolve the above issue:

  • Register the scripting runtime library DLL (scrrun.dll) on the IIS server and then stop and restart the IIS server service. To register the scripting runtime library, at a command prompt, navigate to the $WINDIR\System32\ directory and type:

    regsvr32 scrrun.dll

  • Enable cookies in Internet Explorer on the client machine experiencing the error.

This issue is resolved in Directory and Resource Administrator 7.0 and later.



Additional Information

Formerly known as NETIQKB7395

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