Resolution
fact
Directory and Resource Administrator 6.30
fact
Directory and Resource Administrator 6.30 SP1
fact
Directory and Resource Administrator 6.40
symptom
The 'More Info' button on the Directory and Resource Administrator (DRA) Properties page does not do anything when clicked.
symptom
When installing DRA, you have the option to deselect some or all of the listed components. In the setup program, the custom installation screen looks like below:
NetIQ Administration
|_ Administration Suite
|_ NetIQ Administration Server
| |_ Active Engine Component
| | |_ FSA Server Component
| |_ Web Component
| |_ FSA Web Component
|_ User Interfaces
| |_ FSA Security Interface
| |_ Command Line Interface
| |_ MMC Interface
| |_ Reporting
|_ Documentation
|_ Utilities
|_ Migration Utility
If you de-select the Administration Suite, the installation proceeds normally and DRA functions properly. If you right-click on the 'Directory and Resource Administrator snap-in' in the MMC and chooses properties, everything appears normally there, as well. When you click on the More Info button to get more detailed license information, nothing happens. The screen doesn't lock and the button can be repeatedly clicked, but the detailed license information never comes up.
.cause
This issue is caused by an incorrect call to a COM object that is not necessary for the operation.
fix
Returning to the setup program, choosing Add/Remove components and adding the 'Administration Suite' corrects the issue.
This issue is resolved in Directory and Resource Administrator 6.5 and later.