Error: 'SM Process Audit Data Script Failed. QueueManager.exe does not exist or has not been registe (NETIQKB6635)

fact
Security Manager 3.X

fact
Security Manager 4.X

symptom
Error:'SM Process Audit Data Script Failed. QueueManager.exe does not exist or has not been registered properly.'

fix
To resolve this issue, assign 'Allow Access' permission to the OnePoint service account in the Dcomcnfg.exe tool. Refer to the following steps to resolve the error:

1. Click Start
2. Click Run and type the following:
• Dcomcnfg
3. Click OK
4. Click the 'Default Security' Tab
5. In the Default Access Permissions box, click Edit Default.
6. Add the OnePoint Service Account by clicking Add.
7. In the List Names From box, ensure that the local computer name is listed.
8. Set Type of Access to 'Allow Access'.
9. Click OK .
10. Click OK again to exit from the Dcomcnfg command.
11. To update your settings, you must log off and then log on to the system.
12. Reregister queuemanage.exe to resolve this issue.  To do so refer to the following steps:
    
1. Open a Command Prompt and change directory path to C:\Program Files\MCS OnePoint\OnePoint and type following command:

•   QueueManager.exe -/RegServer 

note

For more information about "Incorrect Settings in the Dcomcnfg.exe Tool", please refer to the following Microsoft knowledge b:

• http://support.microsoft.com/default.aspx?scid=kb;en-us;Q274696

Formerly known as NETIQKB6635