Error: 'Problem with last multi-master synch' is Displayed in the Multi-Master Statistics tab (NETIQKB5779)

  • 7705779
  • 02-Feb-2007
  • 20-Jun-2007

Resolution

fact
Directory and Resource Administrator 6.x

symptom

Error: 'Problem with last multi-master synch' is Displayed in the Multi-Master Statistics tab



symptom
Error: 'Failed to copy the cache file to the secondary' is Displayed When Viewing the Details of the Multi-Master Synchorinzation Status in the Directory and Resource Administrator Console

symptom

When viewing the Multi-Master statistics tab on the Directory and Resource Administrator the following error messages are displayed:

Problem with last multi-master synch

Failed to copy the cache file to the secondary



cause

The issue is caused by either:

  • The DRA service account does not have write permissions on the ..\program files\Netiq\DRA\Refresh directory on the secondary server.
  • The Admin$ share has been removed from the secondary.


fix

The issue can be corrected by either:

  • Give the Service/Override account the appropriate permissions (Write permissions) on the ..\program files\Netiq\DRA\Refresh on the secondary.
  • Re-add the Admin$ share to the secondary.


Additional Information

Formerly known as NETIQKB5779