Stop Job Option is Grayed Out when Attempting to Stop a Job in the Job Pane of the AppManager Operator Console. (NETIQKB5039)

  • 7705039
  • 02-Feb-2007
  • 02-Dec-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

Stop Job Option is Grayed Out when Attempting to Stop a Job in the Job Pane of the AppManager Operator Console
Stop Job Option is Grayed Out (or Disabled) for Knowledge Script

Resolution

To remove all Monitoring Policy jobs from a single Server:

  1. Open AppManager Operator Console.
  2. Expand the target Server Group in the Tree View.
  3. Drag and drop the target Server to the Master level or to another Server Group that does not have a Monitoring Policy implemented.
  4. This will remove the Server from the Monitoring Policy, stopping all jobs that were implemented as Monitoring Policy on that particular Server Group.

To remove all Monitoring Policy jobs from a Server Group:

Warning!! This will remove all Monitoring Policy jobs from all Servers included in the target Server Group.

  1. Open AppManager Operator Console.
  2. Right-click on target Server Group in the Tree View.
  3. Select Monitoring Policy.
  4. Click Remove All.
  5. Click OK.

Cause

The job (knowledge script) in question is part of a Monitoring Policy.

Additional Information

Formerly known as NETIQKB5039

To remove a single Monitoring Policy (if there are multiple Knowledge Script Groups), select the Knowledge Script Group to be removed and click Remove instead of Remove All.