How do I manually uninstall the AppManager Agent component? (NETIQKB4106)

  • 7704106
  • 02-Feb-2007
  • 11-Feb-2011

Environment

NetIQ AppManager 6.x

Situation

How do I manually uninstall the AppManager Agent component?

Resolution

The following steps apply only to AppManager 6.x Windows Agents.

To manually uninstall a complete or partial install of the AppManager Managed Client component:

  1. Remove all NetIQ related files and folders under the install path.
  2. Remove all NetIQ related Registry keys:

    • HKEY_LOCAL_MACHINE\SOFTWARE\NetIQ\AppManager
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetIQccm
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetIQmc
    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\ {5B478A76-6432-4296-9668-50FF58CA343B}
  3. Remove any nqexecd processes from Task Manager.
  4. Remove any AgtInst folders from the Temp directory.

Additional Information

Formerly known as NETIQKB4106

For information about remotely removing AppManager Agents from Windows Servers, please refer to the Help File for the AMAdmin_AgentUninstall Knowledge Script in the AppManager 6.x Operator Console.


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